Shipping & Delivery
We thank you and appreciate your purchase with us on www.buymyjewel.com and (“Website”). Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. The Delivery of your product shall be governed by this Policy
Once the customer has successfully placed an order for a product on the Website, the same shall be delivered within 7-10 working days.
The Delivery shall be done by the logistics partners of the Website and they shall work to provide you the same at the earliest.
The Customer shall not be entitled to return the product to the delivery person in the event that he/she wants to return the product. The process of return and exchange shall be governed by our return and refund policy. The Delivery shall be deemed to be completed once the delivery partner has intimated the Company that the product has been delivered successfully on the required address.
All the products shipped at your billing address are 100% insured and comes in a tamper proof pack. If you find the pack tampered with, please contact our helpdesk immediately and do not receive the pack. No courier charges shall be beared by you. In case of any change in your billing address, please make the necessary amendment in your dashboard under the column edit account information.
The person receiving the shipment has to sign the delivery receipt and needs to show an identity proof and give one copy of the same for courier company record purpose. If thereceiving person denies giving identity proof, then the courier company may not deliver the product.
The product will not be delivered on a holiday or day of weekly off. All delivery will be made during the sunlight hours for safety reasons.
The Product delivery will be attempted three times only, after which the product will be returned to our office in Noida. Any new delivery attempt after this will attract 2 way cost of shipping, as we offer only one way free shipping. Any additional expense arising out of your inability to take the delivery shall be borne by you.
For any assistance please feel free to call the below contacts or you can also mail us at firstname.lastname@example.org
Or contact Mr. Bhupendre Kapure: 09970195768